About 70 Australasian financial services firms – including banks, super funds, insurance advisers and financial planning firms – are currently using the award-winning, NZ-designed ‘virtual room’ system, SuiteBox.
Craig Meek, SuiteBox founder, said the client feedback has been “very positive” with more than 10 new enquiries each week.
Meek said the group – which released its product only a few months ago – was also in talks with financial services businesses in South Africa and the UK.
He said in addition to offering the convenience of ‘anywhere, anytime’ virtual meetings, SuiteBox has chimed well with the more rigorous compliance regimes emerging in financial services globally.
SuiteBox enables advisers to hold online video client meetings in a private ‘room’ with the ability to review and sign-off on documents with a legally-recognised digital signature.
Importantly, the system includes a video-recording feature – which clicks on automatically during the signing process but can be activated any time during the meeting – that Meek said provided a secure record of advice for reference and compliance purposes.
“Once it’s recorded, the video can’t be edited,” he said. “We expect that could be very useful during any disputes process.”
Meek said SuiteBox also planned to showcase its software with regulators, including the Financial Markets Authority (FMA) and the Australian Securities and Investments Commission (ASIC).